Frequently Asked Questions
Absolutely NOT!
For sure!
Yes, we provide a 14 Day FREE Trial on all of our Automated Trading Bots. We want you to experience the Fully Automated Trading Bot before making a decision to move forward!
Since our subscriptions can be canceled at any time, we do not provide refunds.
Of course! You can upgrade or downgrade to Monthly, Quarterly or Annual subscription in your Account Page
All of our BOT’s are specially coded and optimized for the Cryptocurrency markets.
Absolutely Not! We have done all the coding for you. Each BOT is completely coded accomplishing the following:
- Employed market risk tools
- Trading around the clock
- Executing strategies based on predefined rules
All of this done automatically!
Futures trading allows traders to profit from price increases or decreases in the value of a cryptocurrency. Also, futures trading includes a margin account (leverage). A margin account or leverage account allows you to borrow money from your broker to buy cryptocurrency. It works like a loan. You can use your existing cryptocurrency as collateral to access additional funds for trading.
For example: With 3X leverage, you could buy $10,000 worth of BTC by putting up only $3,000 of your own money in your margin account (this $3,000 is your margin/leverage). For more details on Margin Accounts please click here.
Spot trades are executed at the prevailing market price, which is constantly fluctuating based
on supply and demand. Traders in “Spot” only make profit if the cryptocurrency traded goes up
in value and there is NO margin account needed for Spot Trading.
The Apex Crypto Signal Hub provides signals as to a range of entry prices and exit prices from our APEX Telegram Premium channel. As well you receive access to the APEX Telegram Bot for successive fund management service and 24/7 support with continuous market Insights. There are two different Hubs, one for Spot and one for Futures trading and both are manual trading.
We are not a brokerage firm, thus we NEVER charge a commission.
No, we offer our Fully Automated Trading BOT’s internationally.
We offer monthly, quarterly and annual subscription pricing for all of our Automated Trading Bots. Please see our Pricing page.
100%! Our Automated Trading Bots are fully back-tested and optimized using historical data to evaluate their performance. Please note, back-testing any trading bot does not guarantee future returns.
We DO NOT have access to your crypto wallet or any exchange information. The exchange provides several security features with API keys. We just need the “trade function” to be enabled on your API keys. Your funds will ALWAYS remain in your “exchange wallet”, so NO external transfers or withdrawals can take place.
API keys have IP restrictions as well, which allows only trusted IPs to access the API keys. We recommend you add only our provided IP address to the API key restrictions!
We provide a “user dashboard” (in the upper right hand corner of our website click the icon) where the user can see the performance, PNL, and charts showing details and ongoing activities of your BOT on your exchange. Of course, you can also check the performance of your BOT on your exchange at any time!
PLEASE NOTE: We are in the process of developing the “performance, PNL and charts”. We will notify subscribers when this feature is released!
Subscribers can withdraw funds even while their automated trading bot is active. However, subscribers must maintain the minimum required balance in their trading account to keep their Automated Trading bot active.
Support and The Automated Trading Team can be reached at support@automatedtrading.io
We offer monthly, quarterly and annual subscription pricing for our APEX Crypto Signal Hubs Please see our Pricing page.
For sure!
Along with normal automated and recurring payments such as Credit Cards and Debit Cards, we also accepts cryptocurrency as a payment method for all subscription tiers, including monthly, quarterly, and annual Automated Trading Bot plans, as well as APEX Crypto Signal Hub memberships.
To safeguard user assets, AutomatedTrading.io does not support automated, recurring, or pre-authorized crypto transactions. All cryptocurrency payments must be made manually by the subscriber at the beginning of each billing cycle. This policy ensures subscribers retain full custody and decision-making authority over all crypto transfers.
Subscribers will receive a payment reminder email several days prior to their upcoming renewal date. Failure to submit payment before the due date may result in temporary suspension of service until payment is completed.
We currently accept the following cryptocurrencies for subscription payments: Bitcoin (BTC), Ethereum (ETH), XRP, and Solana (SOL).

